Returns & Exchanges

At Andy Cooks, we want you to be completely satisfied with your culinary tools, which is why we offer a 30-day return policy on all unused kitchenware in its original packaging. If your item is defective or doesn't meet your expectations, we are committed to making it right through a simple exchange or refund process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the unused items in their original boxes, ensuring all protective inserts are included to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.